Responsible Gambling
GENERAL
At StoneVegas, we are dedicated to promoting responsible gambling as a core part of our customer service policy. While we encourage you to explore the variety of games we offer, we also emphasize the importance of being aware of the social and financial risks that come with gambling. Our goal is to provide you with the right tools and support to ensure you can enjoy your gaming experience in a responsible and controlled way.
Gambling should always be seen as a form of entertainment and leisure, not a way to make money. While some players may approach gambling with this mindset, others may find it more challenging. It’s important to stay aware of your limits and always play responsibly.
To help you maintain control and avoid potential gambling-related issues, here are some key guidelines:
- Treat gambling as a recreational activity, not a source of income.
- Never chase losses—there will always be another opportunity to play.
- Only gamble with money you can afford to lose.
- Keep track of both the time and money you spend on gambling.
- If you feel you need a break, reach out to our support team, and we can temporarily exclude you from our services.
Self-Exclusion Request:
If you wish to close your account, simply contact our Support Team via email. We will process your request and close your account within 24 hours. It is your responsibility to inform us of any other accounts you may have and to ensure that no new accounts are created. While we will make reasonable efforts to prevent the creation of additional accounts, the responsibility lies with you. The website is not liable for any losses incurred through other accounts.
For further support or assistance, we encourage you to reach out to the following organizations dedicated to responsible gambling.
If you’re concerned that gambling is negatively affecting your life or the lives of those around you, take a moment to reflect on the following questions to assess your situation:
- Does gambling distract you from work, school, or other responsibilities?
- Do you gamble simply to pass the time or avoid boredom?
- Do you often gamble alone for extended periods?
- Have others ever criticized your gambling behavior?
- Have you lost interest in family, friends, or hobbies because of gambling?
- Have you ever lied about how much time or money you've spent gambling?
- Have you ever lied, stolen, or borrowed money to gamble or pay off gambling debts?
- Are you reluctant to spend money on anything other than gambling?
- Do you keep playing until you lose all your money?
- After losing, do you immediately try to win back what you lost?
- Do you feel hopeless or desperate when you run out of money while gambling?
- Do arguments, frustrations, or disappointments lead you to gamble?
- Do you feel depressed or even suicidal because of your gambling?
If you answered "yes" to most of these questions, it may indicate that gambling is becoming a problem. It’s important to seek help as soon as possible. We strongly encourage you to contact one of the following support organizations for guidance and assistance.
If you're seeking support, here are a few trusted organizations that offer assistance to those struggling with gambling-related issues:
GamCare: A leading organization offering consultations, advice, and practical assistance to help address the social consequences of gambling.
Gamblers Anonymous: A fellowship of individuals who come together to support each other in addressing gambling-related issues. They have regional offices worldwide. For more information, visit www.gamblersanonymous.org.
Gambling Therapy: Provides counseling and support for individuals affected by gambling. To learn more about their services, visit www.gamblingtherapy.org.
Age Restriction: Registration on our website is strictly prohibited for individuals under the age of 18. The company is fully responsible for verifying the age of all players. Any winnings obtained by underage players will be voided, and their accounts will be immediately terminated.
We take age verification very seriously to ensure compliance with legal and regulatory standards, fostering a safe and responsible gambling environment for all players. If you are under 18, please refrain from creating an account or accessing the website.
Parental Controls and Filtering Solutions: To protect children from accessing gambling sites, parents can install internet filters. If using a shared computer or device, we recommend the following parental control and filtering solutions to prevent minors from registering or betting on our website:
Net Nanny™ – www.netnanny.com
These tools help block access to websites that may not be suitable for minors, ensuring a safer online experience. We strongly encourage parents to utilize these solutions to prevent underage gambling and promote responsible internet usage.